Delivery & Shipping
All local orders over SGD18.00 for products that are in stock and received from Monday to Thursday, will be delivered on the same weekend for free. All local orders over SGD18.00 for products that are in stock and received from Friday to Sunday, will be delivered on the following weekend for free. For delivery on the next evening, a fee of SGD5.00 applies.
- Estimated Shipping Time: 2-5 weeks
All international orders for products that are in stock will be processed within 1-3 days and shipped with tracking via Singapore Post. In any case of delay in shipping, we will inform you and continue to monitor the order. Kedai Koolcats will not be liable for items that are lost or damaged during the shipping process.
- Customs and Import Taxes
Customers are responsible for any customs and import taxes that might apply. Kedai Koolcats is not responsible for delays due to customs.
Kedai Koolcats do not accept refunds, returns or exchanges. However, please contact us if there are any problems with your order.
Terms and Conditions
Click here to read the full Terms and Conditions.